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Get ConsultThis Refund Policy ("Policy") outlines the terms and conditions under which refunds are issued for products and subscriptions purchased through RingzU.com ("Website").
1. Scope
This Policy applies to all purchases made directly through the Website or on secondary sources in-which the paid party is RingzU Telecom USA or its affiliates.
2. General refund conditions
Refunds are not issued for services rendered or ordered and payment completed. This includes annual telephone services or upgrades and downgraded services. This limits the ability to cancel or remove plan services and receive a partial refund or credit for services.
3. Digital products
Eligibility: Refunds may be granted for digital products if they are defective, not as described, or if technical issues prevent access or use.
Timeframe: Refund requests for digital products should be submitted within 2 days of purchase, according to AI Lawyer.
Non-Refundable: Digital products that have been downloaded or accessed may not be eligible for refunds, unless otherwise specified.
Cancellation: Subscribers can cancel their subscriptions at any time, but typically, only future charges are canceled and it will occur at the end of the paid billing cycle.
Refund Eligibility: Refunds are not automatically issued upon cancellation and depend on the company's policy and other factors, like the timing of cancellation.
Common Refund Types:
No-Refund Clause: Explicitly deny refunds after purchase or a trial period, when services have been delivered or content accessed.
Conditional Refunds: Refunds are tied to specific conditions, such as billing errors, service failures, or cancellation within a specified timeframe.
Auto-Renewals: Auto-renewal terms affect refund eligibility; typically, refunds are not allowed after renewal.
Refund Request Timing: Refund request timeframes vary, with 2 days for annual subscription renewals being window for review.
5. Refund procedure
To request a refund, customers should contact RingzU Telecom USA at (888) 848-4855 or through the designated online portal. The request should include the order number, reason for the refund, and supporting documents. Refund requests are typically reviewed within 10 business days, and approved refunds are processed using the original payment method only.
6. Non-refundable items and services
Generally, all our items and services are not eligible for refunds, such as customized items, subscription fees after the billing period begins, services already started or completed, application downloads, and annual terms goods. Other exclusions may apply as stated in the terms of service statement.
7. Customer acknowledgment
By purchasing through the Website, you agree to this Refund Policy.
