Effective Date: January 20, 2026
Provider: RingzU Telecommunications Corporation
We require valid legal process and sufficient detail to identify the records sought. Nothing in this Statement waives objections to improper scope, burden, or process.
Submit legal process and all requests to:
Email: law.enforcement@ringzu.com
Please include all of the following in your email to ensure timely treatment:
Produced in response to appropriate legal process as permitted by law.
May be available for limited retention windows. We cannot produce records not retained in the ordinary course of business.
Available to the extent maintained in the ordinary course of business.
Provided only with legal process that authorizes disclosure of content under applicable law. If not retained, content cannot be produced.
Any real-time assistance (e.g., intercepts) requires valid, specific legal authority and coordination; availability is subject to technical capability and applicable law.
We will preserve available records pending receipt of formal legal process upon receipt of a preservation request from a law-enforcement entity. Please clearly label the subject line as PRESERVATION REQUEST and include identifying details (target numbers, relevant dates/times, time zone).
In matters involving an emergency that presents an imminent risk of death or serious physical injury, submit a written request marked EMERGENCY DISCLOSURE REQUEST explaining the nature of the emergency, the specific facts supporting the request, the records sought, and why the information is necessary to address the emergency. We will evaluate disclosures consistent with applicable law.
If your legal process is accompanied by a valid non-disclosure order, include it with your submission. Where not prohibited by law or court order, RingzU may provide reasonable advance notice to affected customers to allow an opportunity to object.
We may require confirmation of agency identity or additional documentation.
Where permitted by law, RingzU may seek reimbursement for costs incurred in responding to legal process.
Records are typically provided electronically (secure PDF/CSV or similar). Alternative formats may be considered where feasible.
RingzU produces only records that exist and are retained in the ordinary course of business.
All law-enforcement correspondence should be directed to:
Email: law.enforcement@ringzu.com
To expedite handling, include your case number in the subject line and reference it on all follow-ups.
Important Notice: This channel is intended solely for governmental and law-enforcement requests. General customer inquiries should not be sent to this address. Nothing in this Statement creates rights for third parties or limits RingzU's rights or obligations under applicable law.