Can I deposit less than $15 into my account?
The minimum payment for using our services is $15. This credit does not expire and lasts until depleted by using the services. You may request a refund for the remaining balance for up to 90 days after your deposit, should you choose to cancel your account.
Do you charge taxes?
Yes, taxes and utility fees are built into the cost of bundled plans and are added to pay per minute accounts. e911 has a regular monthly fee and activation required by law. This is prepaid in advance on your first invoice depending on service terms assigned.
What are the payment methods?
The current options available VISA, Master Card, American Express, and Paypal deposit to our bank. Please contact Customer Support if you need another way to pay.
Will I get a paper bill in the mail?
No, we do not send paper invoices. You can consult your invoice online at any time by logging into our Customer Portal and going to Finances > Generate Invoice, where you can access the charges and all account activities for the billing period.